Here are the three little things that makes us special

24/7 Attention

Inbound, outbound, chat and email support with round-the-clock shift coverage from our Thane centre, so your customers get a response whenever they reach out.

Quality Consistency

Working with Certified Subject Matter Experts (SME’s) who understand the importance of a Quality Framework. It helps PaddlePoint stand apart from others, creating a Quality Consistent Brand.

Best Client Retention

We work as an extension of your team: dedicated process managers, regular performance reviews and transparent reporting. That is how we have kept long-term BPO relationships since 2012.

“PROVIDING SOLUTIONS TO OUTPERFORM”

INDUSTRIES WE CATER

PaddlePoint BPO Services Pvt Ltd is a B2B/B2C company that believes in simplifying communication to help increase productivity. We cover every aspect of communication through dedicated services crafted to improve efficiency and effectiveness of your company. Using our specially designed services, we cater to your specific needs of Call Center services and create a robust contact center solution. We are a One-stop shop for all your BPO needs. Here are some of industries we cater.

SERVICES

We are affiliated to the following sectors Health, Insurance, Financials, Retail, Telecom etc.

Analytics

Back Office Operations

Collections

Customer Support

HR Outsourcing

Lead Generation

Technical Support Services

Telemarketing Services

OUR TEAM

CHINTAN ANJARIA
(Founder & CEO)
KHYATI ANJARIA
(Director & CFO)
Madhavi Wangde, Chief Operating Officer
MADHAVI WANGDE
(Chief Operating Officer)

LIFE @ PADDLEPOINT

PADDLEPOINT COVERAGE ON CNBC

In today’s competitive environment, to retain and increase a company’s customer base, Call Centers have become an essential interface. Challenges faced are escalating Operational Costs, Turnover, and the Quest for Total Customer Satisfaction. Companies seek partners who are willing to function as an extension of their organization at significant Cost Savings, without sacrificing Quality & Customer Delight.

PaddlePoint provides Business Process Outsourcing (BPO) services across the Life Cycle of the Customer and customized Business Process Management Solutions across key industries and verticals. PaddlePoint has built a strong reputation with clients ranging from mid-size business owners to industry leading companies. We understand the unique nature of your market and offer our clients the added expertise of servicing them.

MAGAZINE COVERAGE

Honored as chief guest in NES National Public School school in Mulund

2012
Year Founded
8
Service Lines

Service Delivery Highlights

Our client relationships are confidential, so we share what we deliver rather than who we deliver it for.

Since 2012

14 years in BPO

Running inbound, outbound and back-office programmes from Thane since 2012.

India + USA

Serving India and international clients

Delivery from our Thane centre, with a US contact line for overseas clients.

8 service lines

One partner, many processes

Customer support, collections, lead generation, telemarketing, technical support, back office, HR outsourcing and analytics.

Looking for a reliable BPO partner?

Tell us about your process and we will send a tailored proposal.

Request a Proposal

Request a Proposal

Tell us about your process and team size, and our team will get back to you with a tailored proposal.

PaddlePoint BPO Services Pvt Ltd · 303 Sunrise Business Park, Wagle Estate, Thane 400604
India +91 73039 59697 · USA +1 551 344 4671 · chintan@paddlepoint.in

CONTACT US

PaddlePoint BPO Services is one of the leading players servicing reputed clients around the world.

303 Sunrise Business Park, Kisan Nagar, Road No, 16, Wagle Estate, Thane-400604

info@paddlepoint.in

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